Frequently Asked Questions

How is it different from a normal beauty sponge?

Pluff Heart Puff is more than just a cute sponge, the heart shape is super functional too. Use the upright side for wider areas like your cheeks and forehead, then flip it to the pointed tip for targeted spots like under your eyes and around your nose. It also doesn’t soak up as much product as regular sponges, so you save money on makeup while still getting that seamless, airbrushed blend ✨ Plus, it’s very safe for sensitive skin and can last a little longer than your usual sponges with proper care.

Is it suitable for sensitive skin?

100%! 💕 Pluff Heart Puff is completely latex-free, which means it doesn’t contain natural rubber that can sometimes cause irritation or allergies. That makes it super gentle and safe, especially if you have sensitive skin. Plus, It’s also antimicrobial, which means the material helps resist bacteria growth. This keeps your puff fresher and more hygienic between washes, so it’s kinder to your skin and less likely to cause breakouts ✨

How long can one puff last with proper care? How often should I replace it?

We can’t give an exact timeline since it depends on how often you use and wash it, but we usually recommend replacing your Pluff Heart Puff every 3–4 months 💕 Prolonged use may lead to product buildup and potential skin irritation. For hygiene reasons, we recommend replacing it every 3–4 months (just like a toothbrush 🪥✨). If you notice a smell, or mold/dirty spots earlier, it’s best to switch to a fresh puff.

Do you ship nationwide/internationally?

We currently ship all across Malaysia 🇲🇾 and are working on making Pluff available internationally soon, stay tuned! 🌍💕

How long does delivery take?

For orders within Malaysia , delivery usually takes 2–5 working days depending on your location. West Malaysia orders typically arrive within up to 3 working days, while East Malaysia may take around 6–7 working days. 📦✨