Shipping policy
We’re committed to getting your Pluff order to you as quickly and smoothly as possible ✨
Local Shipping (Malaysia)
Delivery Time
- West Malaysia: 3–5 business days
- East Malaysia: 7–9 business days
Shipping Fees
- Free shipping on orders above RM100 (West Malaysia only)
Tracking
Once your order has been shipped, you’ll receive a tracking number so you can follow your parcel every step of the way.
General Information
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays).
Delays
Delivery times are estimates and may be affected by peak periods, public holidays, customs clearance, or other unforeseen circumstances.
Need Help?
If you have any questions about your order or need assistance, feel free to reach out to us at:
hellopluff@gmail.com
We’ll always do our best to make sure your Pluff order reaches you safely and on time!